Last updated: April 27, 2026
All subscription fees paid to Drivaulta are generally non-refundable. We do not provide refunds for partial billing periods, unused storage, or unused AI credits.
All paid plans come with a 14-day free trial. You will not be charged until the trial ends. You may cancel at any time during the trial period with no charge.
We may issue refunds at our sole discretion in exceptional circumstances, such as: (a) duplicate charges due to a billing error; (b) charges made after a documented cancellation request; or (c) service outages exceeding 72 consecutive hours during a paid period.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You retain access to your plan until then.
To request a refund, contact our support team at hello@drivaulta.com within 7 days of the charge. Include your account email and a brief explanation. We will respond within 3 business days.
Filing a chargeback without contacting us first may result in account suspension. We encourage you to reach out — we are reasonable and want to resolve issues fairly.
We may update this policy. Changes apply to future purchases only, not existing subscriptions at the time of the change.
Questions about billing? Contact our support team — we're happy to help.